Product warranty

For products purchased from RENANIA, regardless of whether the purchase was made online at https://renania.ro/ or in a RENANIA store, Buyers benefit from the following warranty:

The products sold by RENANIA, benefit from a commercial warranty from the Manufacturer, according to the Warranty Certificate accompanying each product upon delivery.

The warranty of the products is valid for the entire period stated in the Warranty Certificate accompanying the Product and is limited to the terms and conditions provided therein.

The warranty is offered and remains valid only on the condition that all conditions of use, storage, and maintenance mentioned in the User Instructions accompanying the Products are respected.

I. Warranty for legal entities

For purchases made by legal entities, the Products benefit from a commercial warranty with a duration that varies between:

  • 0 and 12 months, with the effective duration being the one stated in the Warranty Certificate accompanying the product;

The warranty provided in this point I, in the absence of a distinct agreement in the sales contract and/or in the Warranty Certificate, grants RENANIA the exclusive right to decide which remedial measure will be applied, such as product replacement or repair, price reduction, or termination of the contract and refund of the price.

II. Warranty for individuals

Under the applicable national and European legislation, including but not limited to the provisions of Government Emergency Ordinance no. 140/2021 regarding certain aspects related to sales contracts for goods, the Products sold by RENANIA benefit from a legal warranty of conformity of:

  • 24 (twenty-four) months from the date of purchase for Consumers;

Consumer means any natural person who, about contracts regulated by this emergency ordinance, acts for purposes that are outside their commercial, industrial, artisanal, or professional activity (according to Article 2, point 4 of Government Emergency Ordinance no. 140/2021 regarding certain aspects related to sales contracts for goods).

Under the legal warranty of conformity, the Consumer may choose to bring the Products into conformity, namely by repairing or replacing the Products. RENANIA has the right to refuse if the corrective measure is impossible or involves disproportionate costs about the value of the Product (if there is no nonconformity) or the gravity of the nonconformity.

In addition to the legal warranty of conformity, Consumers may benefit from commercial warranties provided by RENANIA (as the Seller) or the Manufacturer, as specified in the Warranty Certificate or in the advertising available at the time of or before the conclusion of the contract, in addition to the legal obligations that RENANIA has regarding the warranty of conformity, in cases where they do not comply with the specifications or any other requirements unrelated to conformity under applicable law.

The commercial warranty, terms, conditions, duration, remedies, and the entity authorized to decide the applicable remedy, as the limits of the commercial warranty, are mentioned in the Warranty Certificate.

The commercial warranty offered by RENANIA for Products purchased by legal or natural persons is exclusively the one explicitly mentioned in the contract or the Warranty Certificate accompanying the purchased Product in the situations, conditions, and terms provided in these documents.

To avoid any doubt, RENANIA does NOT offer any additional or implied commercial warranty for the Products and does not guarantee the Products in any way for other situations/ conditions/ uses/ functionalities/ qualities, etc., other than those mentioned in the Warranty Certificate and/ or the purchase contract.